Thank you for visiting and shopping at www.nairobibabyshop.co.ke. The following are the different delivery methods and their terms and conditions that constitute our Delivery Policy.
Delivery processing time
All orders made before 5pm are delivered on the same day within Nairobi and Its Environs. Orders are not delivered on Sundays or Public holidays. If there will be a significant delay in delivery of your order, we will contact you via email or telephone.
Same Day Delivery charges For Nairobi and Environs are as follows
|MOMBASA ROAD||THIKA ROAD||LANGATA ROAD||WAIYAKI WAY|
|Nyayo Stadium 200|
Bunyala Rd 200
Lusaka Rd 250
IND Area 300
D.T Dobie 200
Lunga lunga 300
South B&C 250
Capital Center 300
Athi River 800
Garden City 350
Kenyatta Rd Estate 600
Thika town 1000
Wilson(at the Gate) 300
The Hub 500
Rongai CBD 700
|Museum Hill 200|
Saf Centre 250
ABC Place 250
Gitaru Juction 500
Yaya Centre 250
Fig tree 200
CID HQRS 250
City Stadium 200
Click and Collect – Pick up from Our Physical Shop
Please await confirmation via call or text notifying when your order is ready for collection. calling or Emailing happens only for customers who have already paid for the items .Communication for the order will be done same day
Outside Nairobi – Next Day via Courier
All Deliveries to be done outside Nairobi must be paid before dispatch of the order. The price of sending the parcel is to be catered for by the customer.
To ensure you receive your order on the next day, please place your order by 3:00pm.
Orders to be sent outside Nairobi will be sent using any of the customers choice of Sacco matatus,G4S,Fargo or any other courier as requested by the customer
However, there might be delays and deliveries may take an extra day to be delivered, between 9am and 4pm.
For certain products, same day delivery may not be possible. In such situations, we will communicate in good time and you will receive your order the following day.
What can you do to make delivery easier for us?
1. Enter a clear and specific delivery address.
Example of vague delivery details:
Example of clear delivery details:
Mbaabu Court, Hse no 3.
2. Always provide a phone number for the delivery person to call in the event that they require clarification which they can reach you on easily.
For deliveries outside Nairobi with vague delivery details, the Courier team will not be able to deliver and the recipient will be required to pick the items from their offices in the town the item is meant to be delivered to.